Copy Writer/Blogger/Customer Support Lead

State Washington
Country United States

We are looking for talented Digital Content Writers for a local E-commerce company. You will be writing product descriptions that adhere to brand guidelines and stay consistent with the company’s voice. You will also be tasked with regular blog posts and articles, which you can use to build your online writing portfolio.

As the digital content writer you will be responsible for writing witty, entertaining and accurate information for our customers and ensuring that it is free of grammatical errors and typos. You will work closely with the design and merchandising teams to develop effective and compelling copy that reflects the brand.

As a customer support lead, you will be the voice of our customer communication by email, phone and live chat.

Daily tasks may include:

Writing product descriptions
Data entry of created copy into database
Writing copy for Google organic (SEO) search and investigating marketing possibilities
Provide assistance with social media content development and write social media content
Researching and writing articles/blogs related to our products 7 industry
Creating content/ad copy for new digital marketing products
Customer Service (emails/phone/live chat)
Weekly Product Reviews for online publication
We are interested in journalism/marketing/advertising/English majors who are:

Great Writers * Enthusiastic Learners * Creative Idea Developers * Hardworking & Driven content development experts * Willing to learn and build a career in digital marketing.

This is an entry-level position for candidates who can see themselves working in and advancing in our industry.

Additional Job Details :

Create a high volume of compelling content with a consistent eye on educating customers and maximizing sales, while mastering the brand voice

Work with merchant teams to accurately and effectively communicate product information, researching independently when necessary

Develop an understanding of water pipe culture, legal developments and other related technical product details

Respond to product page edits as needed quickly and accurately


Associates of Arts in English or related area of expertise

Any experience in professional writing

Strong command of the English language (including spelling, grammar, punctuation)

Knowledge of AP style guide a plus, but not required

Strong organizational skills, attention to detail, self-starter and ability to multitask in a deadline-driven environment

Basic Internet and e-mail literacy

Ability to learn and utilize web/publishing/inventory tools and applications

Knowledge of CMS and basic html a plus, but not required

Familiarity with water pipes and smoking culture a plus, but not required

Ability to pass an editing and/or writing test

We are a small company looking for one full time or two part time content writers/customer support specialists. The part-time positions have the opportunity to advance to full-time in the future. You must be able to work on-site in Federal Way for a minimum of 25 hours/week.

The part time hours we are hiring for are 9am-6pm Thursday and Friday and 10am-5pm Sat.

There is the potential for full time in the future.

$13.50/hr, $14 after 90 days.

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