Customer Success Agent

Street Address 9051-9055 Krueger St
City Culver City
ZIP/Postal Code 90232
State California
Country United States

Customer Success Agent — Full Time w/ flexible hours — Office in Culver City

If you’re passionate about cannabis and would like to get your foot in the door of the fastest growing industry in the world, CannTrade is the place to make it happen!

We are a software startup based in Culver City that currently works with hundreds of cannabis companies in California and Arizona. Our platform provides cannabis businesses with a streamlined CRM & a vibrant online wholesale cannabis marketplace. We are growing rapidly and currently need help onboarding new clients and ensuring their success.

We are seeking a highly motivated professional to offer personalized assistance and expert knowledge of our software to improve their CannTrade experience.

This is an independent contractor position to start (3-6 months) but will ideally convert to an ongoing, full-time employment position.

Responsibilities
Mastering the CannTrade software (you’ll be trained) :).
Help clients (in a timely, professional, and friendly fashion). This will consist of demos, training sessions, data entry, tier 1 technical support, etc.
Assist in crafting the communication and messaging between CannTrade and its community.

Required Qualifications and Skills

Exceptional communication skills & professional approach.
Tech savvy. Experience with general computer programs, such as excel/spreadsheets, google docs, web applications, etc. (Experience as coder, web developer, and or graphic designer is a plus, but not required)
Innovative problem solver, results minded and solution focused
Effective team player with ability to work independently

Learn more about us at CannTrade.com, and if you think you’re right for the position, send a resume’ and cover letter to info@canntrade.com

    How to Apply

    Learn more about us at CannTrade.com, and if you think you’re right for the position, send a resume’ and cover letter to info@canntrade.com

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